Information only. This is a factual profile based on publicly available information. Istanbul Vibes does not rate, rank or recommend banks or financial services, does not arrange accounts or transfers and receives no payment per customer. It is not financial advice. Please check licence, conditions and current fees with the provider and with the competent regulator.
Colendi Bank is a licensed deposit bank regulated by the Banking Regulation and Supervision Agency (BDDK). The bank operates without physical branches, offering digital retail banking through mobile and online channels only. The bank obtained establishment approval in August 2023, operating approval in October 2024, and began accepting customers in May 2025.
The bank emphasizes data-driven financial services, digital accessibility and personalized customer experience supported by artificial intelligence and advanced analytics. Services include deposits, lending, payment services and cards. As a digital bank with headquarters in Üsküdar, it operates exclusively through its mobile application and online platform.
Quick Facts
| Address | Acıbadem Mh. Derin Sk. No: 8A A Blok İç Kapı No: 32 Üsküdar İstanbul Google MapsApple MapsYandex Maps |
|---|---|
| District | Üsküdar |
| Opening hours | Open 24 hours |
| Website | colendibank.com |
How to Get to Colendi Bank
The bank’s headquarters is located in the Akasya Tower Residence in Üsküdar, Istanbul. Colendi Bank operates as a branchless digital bank; all transactions including account opening, loan applications, money transfers and customer service are conducted through the Colendi Bank mobile application and support center.
How to access the bank:
- Download the Colendi Bank mobile application from Google Play or App Store
- Complete online account opening through the app
- Contact the support center by phone (+90 850 733 44 68) or email (destek@colendibank.com) for assistance
Accessibility
As a completely digital bank without physical locations, Colendi Bank operates exclusively through its mobile application and online channels. Accessibility depends on having a smartphone and internet connection to use the digital platform. The bank does not maintain physical branches or offices open to visitors.
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Camlica Mosqueabout 1.9 km away (~31 min walk) · typical visit: 2–3 hoursMain image: AI-generated illustration. It may not show the place exactly as it looks.
Camlica Hill – about 3.3 km away · typical visit: 1–2 hoursOpen daily 10:00–21:30Main image: AI-generated illustration. It may not show the place exactly as it looks.
Beylerbeyi Palace – about 850 m away (~14 min walk) · typical visit: 1–1.5 hoursOpen 09:00–17:00, closed MonMain image: AI-generated illustration. It may not show the place exactly as it looks.
Bosphorus Bridge – about 1.4 km away (~23 min walk) · typical visit: 1–2 hoursOpen 24 hoursMain image: AI-generated illustration. It may not show the place exactly as it looks.
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FAQ: Colendi Bank
Is Colendi Bank a real, licensed bank?
Yes, Colendi Bank A.Ş. is authorized and supervised by the Central Bank of the Republic of Turkey. The bank obtained establishment approval in August 2023 and operating approval in October 2024. Deposits are protected up to 1,200,000 Turkish lira per person under the Savings Deposit Insurance Fund.
Can I visit a Colendi Bank branch?
No. Colendi Bank is a branchless digital bank. All transactions including account opening, loan applications, money transfers and customer service are conducted through the mobile application and support center.
What payment methods and services does Colendi Bank offer?
The bank collects deposits, provides lending, and offers payment and card services. Services include current and savings accounts, debit and virtual cards, personal and commercial loans, and money transfers. Check the official website for the complete current list of products.
How do I open an account with Colendi Bank?
You can become a customer by downloading the Colendi Bank mobile app and completing the customer onboarding steps, or by contacting the support center. All account opening and verification is completed digitally through the app.
What languages does Colendi Bank support?
The Colendi Bank mobile application and customer service operate in Turkish. English language support is not publicly listed. Check the official website for current language options.
What is the difference between Colendi and Colendi Bank?
Colendi Bank is a BDDK-licensed digital deposit bank. Colendi is a fintech company whose founder and CEO Bülent Tekmen also serves as the board chairman of Colendi Bank. Colendi Bank is the regulated banking entity.
Are there restrictions on account opening as a foreigner?
Account opening rules for foreign nationals, non-residents, and specific country restrictions are not publicly detailed on the official website. Rules depend on nationality, residence status and local banking regulations. Contact the bank directly at +90 850 733 44 68 or destek@colendibank.com for specific eligibility and documentation requirements for your situation.
What if I have questions about fees, interest rates or exchange rates?
Fees, interest rates, credit terms, exchange rates and other charges vary by product and change regularly. Complete current information is available on the official website's fee schedule (Ücret Tarifesi) or by contacting customer support. Rules and charges differ by customer type and apply differently to different countries of residence.
Before you decide anything
Services listed by the provider
- Deposit accounts (current, savings, fixed-term)
- Payment services and money transfers
- Debit and virtual cards
- Personal loans (general credit, overdraft account, shopping credit)
- Commercial lending (working capital, rotating credit, supplier financing)
- Trade finance instruments
- Digital and online banking
- Investment and wealth management
Languages and customer groups according to the provider
- Turkish
Licence and protection (as stated by the provider)
According to official sources, Colendi Bank A.Ş. is authorised and supervised by the Central Bank of the Republic of Turkey. According to the bank's official website, deposits are covered by the Savings Deposit Insurance Fund scheme under the banking law. This is not verified here, and the register of the competent regulator, the Banking Regulation and Supervision Agency (BDDK), is the source to check for licence and regulatory status. Investments can lose value.
We have not verified this. Please check the register of the competent regulator.
- This page is information. It is not financial, investment, tax or legal advice, and not a recommendation to use or buy any product, or to choose any bank, service or country.
- Fees, rates, limits and rules change often and depend on your nationality, residence and the product. Ask the provider for its current written conditions.
- Investments can lose value, and you can lose money. Past results say nothing about the future.
- Check that a provider is licensed in the official register of the BDDK, SPK, TCMB, SEDDK.
- Payment limits can affect which services work for visitors from your country. Check with your own bank before you travel or send money.
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This page was prepared with the help of AI and checked by automatic rules. It is general information only, not financial, investment, tax or legal advice and not a recommendation to use any bank, service or product. Mistakes can still happen, and fees, rules and availability change without notice. Please check important details with the provider, the competent regulator and a licensed adviser before you decide anything.
