Information only. This is a factual profile based on publicly available information. Istanbul Vibes does not rate, rank or recommend banks or financial services, does not arrange accounts or transfers and receives no payment per customer. It is not financial advice. Please check licence, conditions and current fees with the provider and with the competent regulator.
N Kolay is a payment and electronic money institution owned by Aktif Investment Bank. The service operates as a payment network with stores, shop-in-shop locations and physical service points across Turkey.
N Kolay acts as an agent throughout Turkey in utility bill collections, domestic and international money transfers, and other payment services. N Kolay also operates as Aktif Bank’s digital banking platform, reaching users through its digital banking platform. The service is accessible 24 hours daily at physical payment points and through a mobile app.
Quick Facts
| Address | Maltepe Mah. Davutpaşa Cad. Cebe Ali Bey Sok. No:7 Zeytinburnu / İstanbul Google MapsApple MapsYandex Maps |
|---|---|
| District | Zeytinburnu |
| Opening hours | Daily 24 hours |
| Website | nkolayislem.com.tr |
How to Get to N Kolay
N Kolay operates both physical payment points and digital services. Physical locations include dedicated N Kolay stores and kiosks. Payment points are distributed across all Istanbul districts and throughout Turkey.
Physical locations accept walk-in customers; no appointment is needed. The mobile app for digital banking is available on iOS and Android and can be downloaded directly from app stores. Digital account opening uses video call verification and requires no branch visit.
Accessibility
Physical N Kolay payment centers are located in retail spaces and kiosks throughout Istanbul. Standards for wheelchair access, facilities for persons with disabilities, and other accessibility features are not specified in the provider's public information. Contact the provider directly at the numbers listed on their official website to ask about specific accessibility needs at your nearest payment point.
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FAQ: N Kolay
What is the difference between N Kolay payment points and N Kolay digital banking?
N Kolay Payment points are physical locations (stores and kiosks) where customers can pay bills, transfer money, and handle other transactions without needing a bank account. N Kolay digital banking is a separate service accessible via the mobile app, offering account opening, loans, investments and 24/7 transfers.
Can I open an N Kolay digital bank account without visiting a branch?
Yes. The app enables users to become customers instantly by completing an online video call, removing the need for physical branch visits. Account opening can be completed entirely through the mobile application.
How do I access N Kolay services in Istanbul?
For physical payment services, find a nearby N Kolay store or kiosk on the official website locator. For digital banking, download the N Kolay mobile app from your phone's app store (iOS or Android). Users can top up and check their Istanbul transport card balance 24/7 directly within the mobile application.
Is N Kolay available to tourists and foreigners?
Physical payment points welcome anyone to pay bills or transfer money. Digital banking account opening via the mobile app typically requires a Turkish identification number; check the official website or contact customer service at 0850 724 77 77 for details on opening an account as a foreign visitor or resident.
What payment methods does N Kolay accept at physical locations?
N Kolay payment points accept cash payments for utility bills, money transfers, and other services listed on their official website. Some transactions may have daily or monthly limits; rules and fees change frequently and differ by transaction type. See the official website for the current terms.
Does N Kolay charge fees for payments and transfers?
Fees and charges vary by transaction type and change frequently. N Kolay offers free EFT, FAST, and internal money transfers 24/7 through the digital app, and customers can withdraw and deposit cash free at any ATM across Turkey. Consult the official price list on nkolayislem.com.tr and nkolay.com for current fees on all services.
Can I send money internationally through N Kolay?
N Kolay provides domestic and international money transfer services. International transfers are available at physical payment points and through the digital app. Rates, fees, and destination countries change frequently; check the official website or ask at a payment point for current terms.
Is N Kolay secure and regulated?
N Kolay operates as a licensed payment and electronic money institution under Aktif Investment Bank. According to the provider's website, it is regulated by the Central Bank of the Republic of Turkey. For verification of current regulatory status and protection details, consult the Central Bank's official register. Rules and protections differ by country of residence; check with your own bank about cross-border transaction terms.
Before you decide anything
Services listed by the provider
- Utility bill payments
- Domestic money transfers
- International money transfers
- GSM and prepaid credit top-ups
- City card and transport card top-ups
- Credit card debt payments
- Match ticket and event ticket sales
- Municipal tax payments
- Passolig card transactions
- Digital banking accounts
- Consumer loans
- Foreign exchange trading
- Bond and savings accounts
- Overdraft services
Languages and customer groups according to the provider
- Turkish
- English (limited)
Licence and protection (as stated by the provider)
According to the provider's official website, N Kolay is regulated by the Central Bank of the Republic of Turkey as a payment and electronic money institution. The provider states it is a subsidiary of Aktif Investment Bank. This information has not been independently verified; check the Central Bank of the Republic of Turkey's official register for current regulatory status.
We have not verified this. Please check the register of the competent regulator.
- This page is information. It is not financial, investment, tax or legal advice, and not a recommendation to use or buy any product, or to choose any bank, service or country.
- Fees, rates, limits and rules change often and depend on your nationality, residence and the product. Ask the provider for its current written conditions.
- Investments can lose value, and you can lose money. Past results say nothing about the future.
- Check that a provider is licensed in the official register of the BDDK, SPK, TCMB, SEDDK.
- Payment limits can affect which services work for visitors from your country. Check with your own bank before you travel or send money.
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This page was prepared with the help of AI and checked by automatic rules. It is general information only, not financial, investment, tax or legal advice and not a recommendation to use any bank, service or product. Mistakes can still happen, and fees, rules and availability change without notice. Please check important details with the provider, the competent regulator and a licensed adviser before you decide anything.
