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HSBC Turkey is an international bank serving customers across Turkey with a main office in Istanbul’s Şişli district. The bank operates as the Turkish subsidiary of the London-based HSBC Group, one of the world’s largest banking organisations. Founded in 1990 and rebranded as HSBC in 1999, the bank expanded significantly after acquiring Demirbank in 2001, becoming a major player in Turkish banking.
HSBC Turkey maintains a network of branches and ATMs throughout Istanbul and other major cities. The bank serves international companies, local businesses and individual customers through multiple channels including branches, internet banking, ATMs and call centres. As of October 2026, HSBC has announced a strategic review of its retail and small-to-medium-sized corporate banking operations in Turkey, though wholesale banking and investment banking services remain unaffected.
Current access notice: As of October 2026: HSBC has announced a strategic review of its retail banking and small-to-medium-sized corporate banking operations. Wholesale banking, investment banking and international corporate services continue normally. No decisions have been finalised. Visitors should check the official website for updates on services.
Quick Facts
| Address | Esentepe Mah. Büyükdere Cad. No:128 34394 Şişli / İSTANBUL Google MapsApple MapsYandex Maps |
|---|---|
| District | Şişli |
| Opening hours | Mon-Fri 08:30-17:30 |
| Website | hsbc.com.tr |
How to Get to HSBC Turkey
The head office is located in Şişli district, accessible by multiple transport options:
- By metro: The nearest metro stations are Osmanbey (M2 line) and Taksim (accessible via nearby walking distance). Walking distance varies; check online maps for your specific route.
- By taxi or rideshare: Direct to Esentepe Mah., Büyükdere Caddesi No:128 in Şişli.
- Branch locator: Use the bank’s official branch and ATM finder on their website to locate the nearest office or ATM to your location in Istanbul.
Phone: +90 (212) 376 40 00. Business hours for the head office are Monday to Friday, 08:30–17:30 (local time).
Accessibility
Information about wheelchair access, lift facilities, companion requirements, and other accessibility features is not published on the official website. Visitors with specific accessibility needs should contact the bank directly at the head office phone number or through their online contact form to enquire about available facilities at the branch they plan to visit.
More for you
Explore Nearby HSBC Turkey
Sights near HSBC Turkey
Metrocity Shopping Mall – about 900 m away (~15 min walk) · typical visit: 2–3 hours13 min on foot from Gayrettepe metro, Open daily 10:00–22:00Main image: AI-generated illustration. It may not show the place exactly as it looks.
Kanyon Shopping Mall – about 950 m away (~15 min walk) · typical visit: 2–3 hours13 min on foot from 4. Levent metro, Open daily 10:00–22:00Main image: AI-generated illustration. It may not show the place exactly as it looks.
Zorlu Center – about 1.0 km away (~17 min walk) · typical visit: 2–4 hours6 min on foot from Gayrettepe metro, Open daily 10:00–22:00Main image: AI-generated illustration. It may not show the place exactly as it looks.
Cevahir Shopping Mall – about 1.4 km away (~22 min walk) · typical visit: 2–3 hours3 min on foot from Şişli-Mecidiyeköy metro, Open daily 10:00–22:00Main image: AI-generated illustration. It may not show the place exactly as it looks.
Istanbul Sapphire Tower – about 1.5 km away (~24 min walk) · typical visit: 1.5–2 hours2 min on foot from 4. Levent metro, Open daily 10:00–22:00Main image: AI-generated illustration. It may not show the place exactly as it looks.
Sapphire Observation Deck – about 1.5 km away (~24 min walk) · typical visit: 1–1.5 hours2 min on foot from 4. Levent metro, Open daily 10:00–22:00Main image: AI-generated illustration. It may not show the place exactly as it looks.
Metro stations near HSBC Turkey
Gayrettepeabout 650 m away (~11 min walk)Main image: AI-generated illustration. It may not show the place exactly as it looks.
Nightlife near HSBC Turkey
Bosphorus Brewing Company – about 1.0 km away (~16 min walk)15 min on foot from Gayrettepe metro, Open daily 11:00–02:00Main image: AI-generated illustration. It may not show the place exactly as it looks.
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FAQ: HSBC Turkey
Does HSBC Turkey serve international visitors and expatriates?
Yes. HSBC Turkey provides banking services in English as well as Turkish. Services for international customers include current accounts, debit and credit cards, and wealth management. Requirements for account opening as a foreigner vary by account type. Contact the bank directly for current eligibility and required documentation.
Can visitors use HSBC ATMs in Istanbul?
Yes. HSBC operates ATMs across Istanbul where you can withdraw Turkish Lira using international debit and credit cards. ATM fees vary depending on your home bank and card type. Use the bank's ATM locator on their website to find the nearest machine.
What is HSBC Turkey's strategic review?
As of July 2026, HSBC announced a review of its retail banking and small-to-medium-sized corporate banking operations. Wholesale banking, investment banking, and international client services are not affected and continue normally. No final decisions have been made. Check the official website for updates.
Does HSBC Turkey offer investment products?
Yes. The bank offers investment banking, wealth management, fund management, and investment products through its subsidiaries HSBC Yatırım Menkul Değerler A.Ş. and HSBC Portföy Yönetimi A.Ş. Services vary by account type and customer profile. Consult the bank directly for details.
What payment cards does HSBC Turkey issue?
HSBC issues debit and credit cards to both local customers and international clients meeting eligibility requirements. Card products include standard cards and premium offerings. Check the official website or contact the bank for current card options and fees.
How do I contact HSBC Turkey if I need assistance?
Head office: +90 (212) 376 40 00, Monday–Friday 08:30–17:30. Use the online contact form on the website or visit a branch. The bank provides support in Turkish and English.
Can I open an account remotely as a foreigner?
Account opening procedures for foreign customers vary by account type and visa status. Requirements may include proof of identity, residence documentation and employment verification. Contact the bank directly for current requirements applicable to your situation.
Is HSBC a reliable bank in Turkey?
HSBC Turkey is authorised by the Central Bank of Turkey and is a subsidiary of HSBC Holdings plc, an established international bank. Deposits are protected up to 1,200,000 Turkish Lira under the Turkish deposit guarantee scheme. However, banking regulations and protections change; verify current status with official Turkish banking authorities.
Before you decide anything
Services listed by the provider
- Consumer banking (current accounts, debit cards, credit cards, savings accounts, deposits)
- Corporate banking
- Investment banking and capital markets
- Private banking and wealth management
- Consumer loans (personal, mortgage, car loans)
- Cards (debit and credit)
- Insurance products
- Online and mobile banking
Languages and customer groups according to the provider
- Turkish
- English
Licence and protection (as stated by the provider)
HSBC Bank A.Ş. is authorized and regulated by the Central Bank of Turkey (CBRT). According to the provider's website, deposits up to 1,200,000 Turkish Lira are protected under the Turkish deposit guarantee scheme administered by the Savings Deposit Insurance Fund (TMSF). This protection is not independently verified. For current regulatory information, consult the Central Bank of Turkey's official register.
We have not verified this. Please check the register of the competent regulator.
- This page is information. It is not financial, investment, tax or legal advice, and not a recommendation to use or buy any product, or to choose any bank, service or country.
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This page was prepared with the help of AI and checked by automatic rules. It is general information only, not financial, investment, tax or legal advice and not a recommendation to use any bank, service or product. Mistakes can still happen, and fees, rules and availability change without notice. Please check important details with the provider, the competent regulator and a licensed adviser before you decide anything.
